After-sale warranty

Cargo Worldwide

ERDI products have been sold to more than 160 countries, and it is a reliable laser measurement solution manufacturer for overseas users, covering North America, South America, Eastern Europe, Western Europe, Northern Europe, East Asia, the Middle East, Africa and other markets. Provides fast door-to-door shipping with trusted international couriers. Strict quality requirements run through the whole process of production, transportation and delivery, making it a safe choice for customers.

Enterprise customers

Serving 10,000+ corporate customers every year, the cooperative enterprises include domestic and foreign industry leading companies, industry strength brands, professional solution companies, universities, research institutions, etc. In recent years, with the continuous breakthrough of our company in laser technology, the world’s powerful brands in this industry, focusing on high-precision short-distance brands, and brand customers of complete machine laser solutions have established cooperative relations with our company, complementing and mutual benefit.

Service and support

Our skilled and friendly salesmen are ready to answer your questions about our products and services at any time, from product selection to application. Free technical consultation services are offered by request. Our experienced engineers are here to cooperate with you on your special requirements or OEM designs.

The specifications of our products are subject to change without notice. Please ask necessary questions before you order.


Laser products are warranted to conform to ERDI’ s published specifications and to be free from defects in materials and workman-ship for a period of twelve months starting on the shipping date. ERDI will repair or replace (at our decision) ASAP without charge, any part(s) found to be defective during the warranty period.

Our warranties do not cover damages due to misuse, negligence or accidents or due to installations, repairs or adjustments not authorized by ERDI Inc.


If a problem occurs and can’t be solved by phone, fax, or email, you may return lasers to ERDI Inc. Please contact us for a Return Material Authorization (RMA) number prior to shipping the laser. We’ll provide you details on shipping and customs information with the RMA number. All lasers and components should be carefully packed to avoid damage during shipment.

Warm prompt:

ERDI provides timely and thoughtful after-sales service and technical support, and solves the problems encountered by customers in the use of products at the first time;

All of ERDI's rangefinder modules use CLASS 1 eye-safe wavelength light source;

The reliability and stability of the laser rangefinder module are the key indicators of the product, and only the products that have passed the long-term practice test have the basis for batch application;

ERDI provides cost-effective products to serve various drone customers, and currently supports thousands of drones with accumulated supporting equipment;

The high precision and versatility of the integrated navigation system and the high reliability and high stability of the laser gyroscope are the key indicators of the product. Only products that have been tested in practice for a long time have the basis for mass application.