Scalable Support levels

We have established a complete distribution and sales network in the core regions of the world.

Our support

Our support begins at the earliest stages of planning and continues through to decommissioning. This is tailored to te unique needs of every individual customer, ensuring that your systems and equipment provide maximum value in a sustainable manner. The support life cycle is divided into three phases: Establish support, In-service support and End of life support.

ERDI´s support model

ERDI’s wide range of solutions are flexible, can be adapted to suit individual requirements including large-scale set-ups, and are designed to optimise operations, reduce costs and minimise environmental impact. Whether you require a customised product for a specific application, or a complete end-to-end solution, we can provide exactly what you need.

Availability support

With the most comprehensive level of support, availability support, ERDI works on site with the customer to provide a complete turn-key solution, allowing the customer to fully focus on their core business. Examples of availability support: full availability based turnkey solution. Leave it to us!

Warm prompt:

ERDI provides timely and thoughtful after-sales service and technical support, and solves the problems encountered by customers in the use of products at the first time;

All of ERDI's rangefinder modules use CLASS 1 eye-safe wavelength light source;

The reliability and stability of the laser rangefinder module are the key indicators of the product, and only the products that have passed the long-term practice test have the basis for batch application;

ERDI provides cost-effective products to serve various drone customers, and currently supports thousands of drones with accumulated supporting equipment;

The high precision and versatility of the integrated navigation system and the high reliability and high stability of the laser gyroscope are the key indicators of the product. Only products that have been tested in practice for a long time have the basis for mass application.